First Step in Neighbour-Caused Damage
When water leaking from the upper floor, a burst installation or damage arising from the neighbour's fault occurs, the first step is to document the situation and to request the remedy of the damage in writing. Verbal requests are forgotten or denied; a written request both shows intent and, if necessary, becomes evidence in the insurance/lawsuit process.
Documentation First
Record the damage with photos and video, if possible add dates. Identify the source of the damage (which unit, which installation). If any, building/home insurance (home package insurance other than DASK) may come into play; therefore inform the insurance company as well. These documents will be useful both in agreeing with the neighbour and, if necessary, in court.
Elements of the Petition
- Addressee (the neighbour causing the damage and/or management)
- Definition, date and source of the damage
- Documentation (photo, assessment)
- Request (repair or compensation of the damage) and deadline
Copyable Damage Claim Petition (Full Text)
……………………… APARTMENT / RESIDENTIAL COMPLEX
TO THE MANAGEMENT AND THE OWNER OF THE RELEVANT UNITSubject: This is a request for the remedy of the water damage/damage originating from unit No. …… and the compensation of the damage.
I am the owner/resident of independent unit No. …… in ……………………… Apartment/Complex. On …/…/20…, due to ……………… (water leaking from unit No. …… on the upper floor / leak originating from common installation), ……………… (ceiling, wall, furniture, etc.) damage has occurred in my unit.
Photos and the assessment regarding the damage are submitted attached (ATTACHMENT). The source of the said damage is ……………… (relevant unit / common installation), and the damage should be compensated by the relevant party.
For this reason; I respectfully request that the problem at the source of the damage be remedied urgently and that the damage occurring in my unit be compensated/repaired within ……… days; otherwise I notify that I will apply to legal remedies. …/…/20…
Name Surname: ……………… Unit No: …… Signature: ………
ATTACHMENT: Damage photos, assessment/expert document if any
Filling Guide
Write the date, source and scope of the damage clearly; be sure to attach the photos. If the damage originates from the common installation, the addressee is the management; if from an individual unit, it is the relevant owner. If you have home insurance, also apply to the insurance in parallel. If no agreement is reached, the legal path can be pursued with the assessment documents.
After the Process
If no agreement is reached, the legal process may be operated for compensation of the damage. We covered the common area/installation repair liability in our common area repair article, the insurance topic in our apartment insurance article, and the maintenance/repair request petition in our maintenance request article.
Common Mistakes
- Not documenting: Without photo/assessment, the damage claim is weak.
- Wrong addressee: Common installation → management, individual unit → owner.
- Skipping the insurance: If you have home insurance, apply in parallel.
This content and template are for information purposes only, as examples. For compensation processes, consult a legal advisor if necessary.
Download as PDF and Word
You can download the petition text above in two different formats. The PDF version is ready to print and submit directly; the Word (DOCX) version can be opened with Microsoft Word or LibreOffice and edited to add your own details.
Download the petition above as PDF or Word and adapt it to your situation.
Frequently Asked Questions
Answers to the most common questions on this topic — click a question to expand.
The content is prepared by the Apt Yönet team, drawing on 8 years of hands-on experience in apartment and residential-complex management, in line with current legislation and Court of Cassation rulings.