Petition & Template

Sample Complaint Petition to the Municipality / Municipal Police

Some apartment problems are administrative violations that go beyond management. In these cases, a written complaint can be made directly to the municipality (zabıta) or the police.

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Apt Yönet 20 May 2026 2 min 1.197 59

When to Apply to the Municipality / Municipal Police?

Some apartment problems are not just a matter of neighbourliness or management, but violations subject to administrative sanction. On matters such as continuous noise, environmental pollution, sidewalk/road occupation and unlicensed activity, the municipality (municipal police) or the police are competent. If the management's warning yields no result or the problem is urgent/administrative in nature, a written complaint can be made directly to the administrative authority.

Which Authority Is Competent?

  • Municipal Police (Municipality): Business noise, sidewalk/common area occupation, environmental pollution, licence violations
  • Police (General/Gendarmerie): Instant and unbearable noise, scope of the Misdemeanours Law
  • Relevant municipality directorates: Environment, zoning, waste matters

Applying to the correct authority ensures the fast progress of the process.

Copyable Administrative Complaint Petition (Full Text)

TO THE ……………… MAYOR'S OFFICE
(Municipal Police Directorate / Relevant Directorate)

Subject: This is a complaint about ……………… (noise / environmental pollution / common area occupation / unlicensed activity) and a request for necessary action.

Complainant: Name Surname, National ID No, ……………… Apartment/Complex, Unit No, Address, Phone

I reside in independent unit No. …… in ……………… Apartment/Complex located at ……………… address. ……………… (concrete problem: e.g., the business under the building operating with loud noise / the sidewalk being occupied / environmental pollution originating from waste) has been continuing since …/…/20…, and adversely affects our living and environmental health.

I respectfully request that the said situation be examined on-site and that the necessary action be taken under the relevant legislation (Misdemeanours Law / Environmental legislation / Municipality regulations) and the problem be remedied. …/…/20…

Name Surname: ………………   Signature: ………

ATTACHMENT: Photo/video recording if any, date information

Filling Guide

Write the problem concretely and if possible attach photo/video. Make the application to the correct directorate (municipal police or police for noise, relevant directorate for the environment). Make the application in writing and registered (document record); a verbal complaint cannot be followed. Applications to municipalities can also be made through e-Government.

After the Complaint

The administrative authority conducts an on-site examination and takes the necessary action (warning, minutes, administrative fine). We covered the framework of administrative fines in our administrative fines article, the noise process in our noise problem article, and the complaint petition to management in our noise complaint petition article.

Common Mistakes

  • Wrong authority: If you do not apply to the correct directorate, the process slows down.
  • Complaint without proof: Photo/video and date strengthen the application.
  • Verbal application: Written/registered application becomes trackable.

This content and template are for information purposes only, as examples. The competent authority and process may vary according to local regulations.

Download as PDF and Word

You can download the petition text above in two different formats. The PDF version is ready to print and submit directly; the Word (DOCX) version can be opened with Microsoft Word or LibreOffice and edited to add your own details.

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Download the petition above as PDF or Word and adapt it to your situation.

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Frequently Asked Questions

Answers to the most common questions on this topic — click a question to expand.

Apply to the municipality where the issue exceeds the management's authority or concerns public order. Unlicensed activity, environmental pollution, obstruction of pavements and roads, noise requiring measurement, lift inspection and planning breaches fall into this category. Internal disputes over common areas are first a matter for the management and the general assembly.

General order and obstruction issues go to the municipal enforcement department, noise and pollution to the environmental unit, and unlicensed construction and planning breaches to the planning department. If the correct unit is unknown, submit the petition to the mayor's office and the administration will refer it internally. Always obtain a receipt.

Under the Right of Petition Act the administration must reply to applications within thirty days at the latest. For freedom of information requests the period is fifteen working days. Failure to reply in time counts as an implied rejection and opens the way to administrative proceedings.

No. The petition must contain the applicant's name, address and signature; applications lacking these may not be processed. You can ask that your identity not be disclosed to the person complained of. Anonymous tip-offs are sometimes assessed but are weak to follow up.

The application can be repeated through the national complaint system and, if necessary, escalated to the district or provincial governorate. An express or implied rejection can be challenged before the administrative court. The limitation period is generally sixty days, so keep records of all correspondence dates.
Prepared by the Apt Yönet expert team

The content is prepared by the Apt Yönet team, drawing on 8 years of hands-on experience in apartment and residential-complex management, in line with current legislation and Court of Cassation rulings.

Published: Last updated: Category: Petition & Template
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