Surveys — Creating, Collecting Votes, and Viewing Results

The Surveys module is used to get residents' opinions: new elevator brand selection, common area use hours, garden landscaping preferences, etc. It appears in the resident panel, residents vote with a single click, and you see live results and who voted.

Where to open?

From the left menu, Management → Surveys. Existing surveys are listed in the card grid; at the top right is the New Survey (purple button).

1. Create a new survey

Press the New Survey button. The form page opens — language tabs and options on the left, target audience and dates on the right.

Left column — Question and options

1. 7 Language Tabs — At the top with flags: TR, EN, DE, RU, NO, AR, AZ. In each language, there is a Question field (required — TR starred) and an optional short Description.
2. Options — Numbered option list under the same card. You can add a minimum of 2 and a maximum of 10 options. Each option supports 7 languages (with mini flag tabs); it is sufficient to fill in at least TR, and if other languages are left blank, they do not appear as translated for that language.
3. You can delete by pressing the trash icon to the right of the option, and add a new option with the "+ Add Option" button.

Right column — Target Audience

There are two options:

• All Residents — all residents of the complex with voting rights see it.
• Specific Blocks — only residents in selected blocks. You can select multiple blocks.

Role filtering is done with the Owner and Tenant checkboxes. If both are checked, all residents vote.

Right column — Dates

• Start Date — the record time when the survey was created (comes automatically).
• Publishing Start — falls on the resident panel after this time.
• Publishing End — voting is not allowed after this time. Results continue to be visible.

2. Save and publish

Press Save at the bottom right. The survey returns to the list; when the Publishing Start arrives, residents see the survey in their own panels and vote by choosing one of the options.

3. How does the resident vote?

The resident enters the resident panel → Site Services → Surveys → opens the survey → selects an option → presses Vote. Each resident can only cast 1 vote per survey. There is no option change after voting.

4. Viewing results (manager)

Click on the card or from the card action menu, click Result. The detail page opens:

• At the top, the survey question + description (TR).
• Bar chart — the vote count and percentage of each option are shown as horizontal bars. The option with the most votes at the top.
• Who Voted table — which resident chose which option. Resident name + unit + voting time.
• Target Blocks (if target = block was selected) — list of affected blocks.

5. Manual Close (end early)

If you want to stop the survey before the end date, press Close from the card's three-dot menu. A confirmation box appears. If you confirm:

• The survey appears as "Closed" to residents.
• New votes cannot be cast.
• Results continue to be visible (existing votes are not lost).

6. Editing — if no votes cast

If no resident has voted yet, you can press Edit from the card's three-dot menu and change the options, question, target audience. Option texts cannot be changed once a vote is cast (so that the meaning of the result is not disturbed). Only the end date and target audience can be edited.

7. Deletion and Trash

The Delete operation moves the survey to Trash. At the top a red "Trash" badge appears. In the Trash, two options:

• Restore — brings it back to the active list (votes are also returned).
• Permanent Delete — completely removes from the system. If votes have been cast on the survey, it cannot be permanently deleted (kept for audit trail).

Practical suggestions

• Renovation projects — "Should the asphalt be renewed? (Yes/No/Uncertain)" — Owner-only target.
• Service preferences — For questions like "Doorman working hours," All Residents target, Tenant + Owner together.
• Single block-related — ask only residents of that block, don't cause unnecessary distraction.
• If the survey result will turn into a decision, also write that decision in the Decision Book module (survey result = not a decision, it is a basis).

Next step

If you will organize an annual general assembly or extraordinary meeting, the Meetings module is covered in the next article.