Site Switching and Switching to Manager/Resident

In Apt Yönet, a manager account can work with multiple complexes (if you are providing management services as a company). At the same time, you can see how the panel looks from their perspective to an assistant manager/auditor without logging out of your own account. This article explains both types of switching.

1. Site switching — Multi-complex management

If you are a management company or owner of multiple complexes, the active complex's name is visible in the top band in the left menu. Next to it is a down arrow.

Step 1 — Click the top-left active complex band

The "Active Complex" band at the top of the left menu is clickable. Alternatively, there is a "Switch Complex" button at the upper right of the desktop navbar.

Step 2 — Select the complex from the Complex Selection modal

The modal that opens shows a list of all active complexes you own. Complex name + ID + registered block/unit count are visible. Click on the complex you want.

Step 3 — New complex content is loaded

The panel instantly switches to the new complex. The "Active Complex" area in the top band shows the new complex name; modules (Dues, Accounts, Cash Accounts, Reports) load that complex's data.

2. All My Complexes page

As a multi-complex manager, to see the summary list of all your complexes, you can also use the "Switch Complex" option from the top-right profile dropdown. On the page that opens, each complex appears as a card; by clicking on the card, you switch directly to that complex's panel.

3. Switching to the assistant manager/resident panel

You use the "Log into Their Account" feature to see how the panel looks from their perspective to an assistant manager or auditor you assigned. This feature is especially useful in the following cases:

• The assistant manager says "I don't see the 'New Collection' button in the Collections menu" — you can log in with their account and check.
• The auditor says "This report appears closed to me" — you can verify from their perspective.
• The resident says "The Balance Sheet menu doesn't appear" — you can switch to their account to check if the resident permission is open.

Step 1 — Find from the Managers or resident list

For assistant manager/auditor: find that person from the list in the Settings → Site Settings → Managers tab. For resident: go to the resident's account from the Accounts menu.

Step 2 — Click the "Log into Their Account" icon

On the manager/auditor row is the green login icon (third icon from the right). When you click, the confirmation window appears: "Switch to [Person name] account?" Confirm.

Step 3 — You are on their panel

You instantly switch to that user's panel. At the top, the orange warning band appears:

"[Your name] → viewing as [Other user's name]"

Step 4 — Return

Click the "Return to Super Admin" (or equivalent "Return" according to your role) button on the right side of the same orange band. You return to your own account instantly.

4. Are the switch records visible?

Yes — each switch and return is recorded in the activity log. You can see the "Switched" / "Returned" rows from the Logs → System Log link in the left menu. This is important in terms of leaving an audit trail.

5. No switching between complex owners

If you are not working under the same company with more than one complex OWNER (e.g., switching to the panel of two different company owners), this feature does not exist. Each owner's panel is separate. You can only switch between yourself or your assistants + your residents.

Summary

Conclusion

With Apt Yönet's assistant manager/resident switching, "black-box" management is not required — while opening and closing permissions, you can always check with your own eyes how it looks on the other side. This is the fastest way to solve permission issues.