Password recovery + two-factor authentication, account lockout, phone changes, images not updating, and opening a support request to the system team.
Password reset with your phone number, turning on two-factor authentication with Google Authenticator, keeping your backup codes, and the "remember this device" feature.
When you click on some sensitive operations, the system takes you to the re-authentication page. In which operations it appears, how to pass, and why this protection exists.
You can change your phone number from the profile page. Since your email address is the fundamental key to your account, you cannot change it yourself — you open a request to the system team.
A newly uploaded logo, avatar, or any visual appears in its old state on the panel. Ways to clear the browser cache and refresh the page correctly.
When you need help on a topic not covered by this guide, how to open a support ticket to the Apt Yönet system team in 4 steps + what to write in common issues.
Explore other parts of the Help Center too.
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