Membership Renewal and Payment — Bank, Receipt, Approval

There are 4 simple steps to renew your Apt Yönet membership: select plan → deposit to bank account → upload receipt → wait for approval. No online payment/credit card — a wire/EFT transfer manual approval process. This article explains step by step how to do it.

Where to open?

From the left menu, Settings → Membership. The page consists of 3 tabs:

• Membership and Payment — Plan selection + current status.
• Our Account Numbers — Apt Yönet bank accounts.
• Receipts — Upload new receipt + past receipts.

1. Select plan

Go to the first tab Membership and Payment. Plan cards appear on the page:

Plan cards

• Annual (12 Months) — Green theme. Standard period.
• 2-Year (24 Months) — Blue theme. Discounted monthly amount.
• 3-Year (36 Months) — Purple theme. Highest discount.

On each card in order:

• Plan icon (calendar / medal / crown).
• Monthly amount (TL).
• Total amount (entire plan period).
• Discount rate (% — for the applicable plan).
• Select button.

How is the price calculated?

Dynamic calculation is done on each plan card. Input variables appear on the status card at the top of the page:

• Total Units — Number of registered units in your complex.
• Per-Unit Monthly — Euro unit price (from system settings).
• Rate — Current Euro/TL rate that Apt Yönet automatically pulls from TCMB.

Calculation: Unit count × Monthly unit (EUR) × Rate × Plan months × (1 - Discount%). The figures on the page are always current.

When you press the Select button, your plan preference is saved. The page directs you to the "Our Account Numbers" tab.

2. See our bank accounts

Second tab Our Account Numbers. Bank accounts accepted by Apt Yönet appear as a list:

• Bank name + logo.
• Account holder.
• IBAN (with space-free/spaced copy button).
• Description (if any — e.g., "TL account" / "For online transactions").

Deposit flow

1. Select a bank account from the list.
2. Get the IBAN with the Copy button.
3. Deposit the plan amount from your own banking (mobile / branch / ATM).
4. In the Description field during deposit, write your complex name / username information (for the super admin to recognize you).
5. Keep the receipt/voucher file provided by the bank (PDF or photo).

3. Upload receipt

Go to the third tab Receipts. On the left is the Upload New Receipt/Voucher form:

Form fields

• Your Plan — The plan you previously selected appears automatically. Click the "Change" link on the side and return to the Membership and Payment tab to change.
• Amount to Pay — Full amount of the selected plan (TL). For informational purposes, cannot be changed.
• Payment Date — The date you deposited into the bank (default today).
• Paid Amount (₺) — The amount you actually deposited. May be different from the plan amount (e.g., after bank commission — if this field is left blank, the plan amount is written).
• Receipt/Voucher File — Required. Your bank receipt. PDF, JPG, PNG, or WEBP. Maximum 10 MB.
• Note (optional) — Explanation you want the super admin to see (e.g., "ABC Bank Customer" / "Previous renewal receipt").

Press the Upload Receipt button. The system saves the file to secure storage and creates a receipt record in "Pending" status.

4. Approval process

The receipt you uploaded falls to the Apt Yönet system administrators. Process:

1. Automatic notification is sent to super admins (panel top bell + email).
2. Your receipt is reviewed (1-3 hours during business hours, next business day out of hours).
3. If appropriate, it is approved:
   • Your membership end date is extended (by the plan month count).
   • Status Pending → Approved.
   • The top warning band turns green.
   • Premium modules (if any) open.
4. If not appropriate, the super admin contacts you or rejects with a record note.

Do I get a notification?

Yes — when the order is approved or a note is added, a notification falls on the panel top bell icon. Information is also sent to your registered email address.

5. Your receipt history

On the right side of the same tab, all your past receipts are listed:

• Date · Plan · Amount · Status · Action
• Download Receipt button — to see the file you uploaded again.
• Status badges: Pending (yellow) · Approved (green) · Rejected (red).

Practical suggestions

• Start 1 week before the end date — Even if the approval time is delayed, you work uninterrupted.
• Write your complex name in the description field — The super admin matches faster.
• Take a clear receipt photo — Dim or blurry visuals extend the approval time.
• Write the commission difference in "Paid Amount" — The super admin knows for correct control.
• If there is an error, the super admin leaves a note — You see the note in the Receipts tab; you can correct and upload a new receipt.

Side plan: SMS package

Membership payment and SMS credit package are separate processes. See the SMS Package Purchase article for SMS credits. Both payments go to the same bank accounts but use different page/form/receipts.

Congratulations!

You have fully learned the Apt Yönet membership and package process: 3 statuses (trial/active/expired) + Premium concept + SMS package purchase + membership renewal. You can share these 4 articles with others in your team for the sustainability of complex management.